Huawei P30 Lite 128 GB 6.15 inch FHD Dewdrop Display Smartphone with 48MP AI Ultra-wide Triple Camera, 4GB RAM, Android 9.0 Sim-Free Mobile Phone, Dual Sim, UK Version, Black (Renewed)

Good value

The phone so far is great, it's a Huawei and my experience of them is good. This review is not about the phone but is about dealing with the refurbishers of it. When the phone arrived it was set in Chinese. In the end changed to English very easily. My knowledge of Chinese is nil and since all of the stuff on the phone was in Chinese I couldn't tell how to convert it. Since I had not expected to have to do this and had no experience of having to I looked at YouTube videos etc. None of which helped due to my poor eyesight and amateurs making the videos. I don't need to go on. I asked for a refund. Then started two days of stress trying to sort the refund with as always Amazon being helpful and communicating with the company to get me a refund. This was proving very difficult and probably going to end up with at some point Amazon having to give me a refund. In the end I resolved it myself and it was fairly easy but if you don't know, you don't know. You have to have knowledge of positioning of all Huawei symbols etc if the language and writing is foreign to you. Or know someone who understands Chinese. All sorted now. I would despite the problems around Huawei phones unless you're an MP or similar recommend them as the best I have ever used. I would also heartily recommend the Amazon employees who tried to help me....Nil points to this particular refurbisher though, don't go near them. I have no idea how good the refurbishment is as yet but rest assured I will be back to this review when I find out. What's happened so far is not exactly giving me confidence.

I simply cant find a fault with the phone at the moment and even after some very close scrutanty. Im very please and Im sure I made a good purchase.

Item arrived in good time. Worked for a couple of days when I noticed a line running down the screen. This was a software issue and not a crack on the screen. The phone was also laggy and didn't respond quickly to the screen being pressed.I factory reset the phone which did not work. So I began the returns process.Very difficult to get a refund from the seller and when I did they decided to deduct £15 as they told me I did not include the charger.I dispute this as I did return the charger in the box I returned the phone in. It took intervention from Amazon Customer Services to secure the full refund amount.If you purchase from this seller and have to return an item. Take photos of the contents as they will misplace them and accuse you of not sending them.All in all a poor experience and I would not purchase from these again.

I've always had Huawei phone so and my original lasted me over 2 years.. I bought this expecting a new phone not a reconditioned one with photo of some man in my gallery. It works and does the job.

Easy to use value for money

The phone is not as good as my first one

Avoid despite numerous attempts to contactMy phone is useless.! Keeps saying emui and to update system what i do every morning just had to go out spend 150 on a new phone to connect to the world (my dad's ill)And this company as well as amazon won't help